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Recognizing your need to stay in control
of your service offerings, we offer tools that help you
manage the interaction with your customers.
Learn more
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Move Ahead Of Your Competition
From credit cards to personal banking to common utilities, consumers want
and expect an online site where they can check their account status, make
payments, and handle service requests. The credit card industry knows
that online customers are both loyal and prime targets for cross-selling
additional products. With the Online Resources Consumer Card product line, you
can take advantage of our client-tested products and quickly move yourself
ahead of your competition.
We can private label and manage a hosted website that looks and operates
as if it was your own. We have the expertise to interface with common
systems-of-record and display up-to-date account information. We can provide
a flexible online payments module where customers can pay down their debt.
And we can provide a secure online environment where common service requests
can be communicated either to a call station for manual handling - or
interface automatically with the appropriate processing system. We even
offer tools that you can use to manage service requests, manage online
account profiles, and even edit the content on your site. A full suite
of Activity Reports lets you monitor site behavior.
Our Online Resources Consumer Card products can not only be used for customers
to whom you have issued credit cards, but can support your entire loan
portfolio. Take advantage of our products and our expertise to help you
be more competitive, create loyal customers, develop cross-selling opportunities,
and cut servicing costs.
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